Service & Sale Terms

Quotes and approval

The scope and price of chargeable work should be recorded in a quotation, service booking or other recorded approval. Additional chargeable work requires further approval where required.

Customer documents

VoltTech may provide quotations, build specifications, invoices, receipts, order records and service records electronically through a customer account and by email. Customers can print or save available document views.

Payment

Payment terms are shown on the relevant document. Production online checkout is not currently enabled. When online payment is introduced, payment status will be determined from the verified payment-provider record rather than only a browser confirmation screen.

Parts, goods and availability

Parts and products are subject to availability and final price confirmation unless clearly offered through live checkout with confirmed pricing. PC Builder estimates are not guaranteed quotations.

Accounts and records

Customers are responsible for keeping account access secure and providing accurate information. Account deletion may remove login access and non-required personal information while limited transaction, warranty, dispute, accounting or other records remain where retention is required or authorised.

Consumer rights

Nothing in these terms is intended to waive statutory guarantees, remedies, cooling-off rights or other consumer rights that cannot lawfully be excluded or limited. The right that applies can depend on the transaction and how it was concluded.

Complaints

Please contact VoltTech so a problem can be investigated. Customers retain the right to approach an appropriate consumer body or regulator where applicable.

These pages provide customer-facing information about VoltTech's current processes and policies. Applicable South African law prevails where a statutory right or obligation cannot lawfully be excluded or changed by policy wording.