VOLTTECH / ACCESS TO INFORMATION
Access to Information (PAIA)
Information about access requests for records held by VoltTech and the formal compliance items that remain before release.
Self-service access
Customers can access many account records directly through My Account, Documents and Privacy & Data. The personal-data export is provided for convenience and does not replace a formal access request where one is appropriate.
Formal requests
Requests for access, correction or deletion can be sent to [email protected]. Applicable PAIA and POPIA forms and guidance are published by the Information Regulator.
Typical records
Records may include customer correspondence, quotations and approvals, service records, invoices and order records, supplier records, account records and statutory or accounting records.
Official compliance resources
The Information Regulator provides the private-body PAIA manual template, PAIA manual submission service and Information Officer registration services.
PAIA manuals — Information Regulator
Information Regulator eServices
These pages provide customer-facing information about VoltTech's current processes and policies. Applicable South African law prevails where a statutory right or obligation cannot lawfully be excluded or changed by policy wording.