Delivery & Collection

Service area and charges

VoltTech primarily serves Pretoria and surrounding areas, with Johannesburg considered where practical. Any delivery, collection or call-out charge should be shown on the relevant quotation or agreed before the service.

Handover

Customers should identify existing visible damage and provide relevant accessories only where needed for testing. VoltTech may record device details and condition for service tracking.

Collection after service

VoltTech will notify the customer when equipment is ready for collection or delivery. The applicable quotation or service record should identify any specific collection period or properly disclosed terms.

Uncollected equipment

VoltTech will make reasonable efforts to contact the customer. Equipment will not be treated as abandoned, disposed of or sold merely because it remains uncollected; any further storage, notice or disposal process must comply with applicable law and properly disclosed terms.

Delivery problems

Please report missing, damaged or incorrect goods as soon as reasonably possible so VoltTech can investigate. Statutory rights remain unaffected.

These pages provide customer-facing information about VoltTech's current processes and policies. Applicable South African law prevails where a statutory right or obligation cannot lawfully be excluded or changed by policy wording.